Our Commitment to Customer Satisfaction
Don't just take our word for it. Hear directly from our satisfied customers about their experiences with Elite Refuse. Our commitment to exceptional service is evident in every interaction, from the moment you first contact us to the ongoing support we provide. Watch these testimonials and discover why so many businesses trust Elite Refuse for their waste management needs.
JONATHAN Â BRIMBLEÂ
Cooper Group UK
We've been a client of Maui's for nearly 16 years and have built up a great history. Maui supplies us with vehicles, parts and service. We would definitely recommend Elite to other businesses. Excellent service, excellent backup, great communication.
Justin CouplandÂ
East Lindsay District Council
We couldn't be happier with Elite Refuse! They've consistently delivered exceptional service and lightning-fast turnaround times for both used vehicles and parts. Their vast network has been a game-changer for sourcing even the most elusive components. I couldn't recommend them more for their reliable waste management solutions.
John ThirlingÂ
Stockton Council
Not only are Elite top-notch at what they do, but they're also incredibly cost-effective. I've never had to compromise on quality to save money. Elite has been an invaluable partner to Stockton Council, and I wholeheartedly recommend them for any waste management needs.
Andy BirksÂ
Bassetlaw Council
Elite’s service is always top-notch, often even better than the manufacturer’s. Maui is incredibly responsive and always ready to assist. I highly recommend Elite for their exceptional service and dedication.
Quattro UK Ltd
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What factors influenced your decision to choose Elite Refuse over others?
Good reputation, competitive pricing, and commitment to customer service.
Did any recommendations or referrals play a role in your decision?
Yes, a mutual acquaintance recommended your services
What stood out to you the most during the decision-making process?
Quality of vehicles and facility.
Is there anything specific that you hope to achieve by partnering with us?
Reliable vehicle providerÂ
What feedback do you have for us based on your initial interactions or experiences?
Maui has been professional, friendly, and quick to address any questions.Â
Is there anything else you'd like to share about your decision to work with our company?
I feel confident that I made the right choice and hope there may be more business in the future
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Reading Borough Council
We had a catch up with Reading Borough Council recently to gain some feedback on how we performed when supplying vehicles for hire. Â It's always great to get good feedback - Thank you Reading and special thanks to Graeme Rasdall-Lawes
What factors influenced your decision to choose Elite Refuse over others?
Elite Refuse's strong reputation, competitive pricing, and dedication to exceptional customer service were key factors.
Did any recommendations or referrals play a role in your decision?
We have had vehicles from Maui in the past, he's also supplied hires when needed to help us out.
What stood out to you the most during the decision-making process?
The quality of the vehicles Elite supply and the standards of the facility were particularly impressive. Maui is always available when you need him and his team do an exceptional job when preparing the vehicles for sale/hire.
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Is there anything specific that you hope to achieve by partnering with us?
Establish a reliable partnership with a trusted vehicle provider that meets all our operational needs and makes it easy to deal with them.
What feedback do you have for us based on your initial interactions or experiences?
Maui has, as always, been professional, approachable, and responsive.  Any queries are dealt with straight away and Maui is always on the end of the phone when you need him
Is there anything else you'd like to share about your decision to work with our company?
Elite Refuse give me the confidence in the vehicles and service that I need, keeping downtime to a minimum is critical to our service.